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Why I Deliver Voice Overs Fast

I had an interesting conversation with a fellow voice actor recently. It seems they were quite perturbed with my voice over turnaround times.

It’s no secret I always try and deliver in 24 hours or less, but in most cases same day within a few hours.

Obviously there are exceptions to every rule, like when a client requires a 5,000 word eLearning voice over, as an example. But when we’re talking about a 60 or 90 second explainer video script, why wouldn’t I be able to get it done quick?

Setting Precedence

same-day-deliveryAs this fellow VO explained, by offering such speedy delivery I was creating an unrealistic expectation. Setting a precedence that couldn’t be maintained. They argued that I should NEVER deliver a voice over in any less than 48 hours in order to sustain a successful business.

If a client sends me a script a 90 second script at 1pm and I’m not doing anything, they’ll likely have their voice over delivered by 2pm.

Why in the world would I make them wait 48 hours?

What if, instead, I finished their voice over immediately, and then set out marketing, prospecting, auditioning and tracking down the next job? Seems to me like that’s a pretty good strategy for sustaining a successful business.

Why I Deliver Voice Overs Fast

I have a saying I live by in my business. Happy clients are repeat clients. Roughly 85 – 90% of my clients, for the record, are repeat clients.

One of the reasons they keep coming back is because they love that I don’t make them wait for their voice over if there’s no need. Keep in mind, almost every job comes with a request for delivery in 24-48 hours. But if I can turn it around in an hour, or two or four, I’m going to turn it around in an hour or two or four.

Every time.

hourglassI’m a full-time voice actor. This is what I do all day every day. And sometimes all night too, depending on the circumstance. 🙂 I like to get jobs done and out the door as quickly as possible. I like to help my clients beat their deadlines. I like to keep them happy. It’s part of my commitment to exceptional service.

My business model may not work for every one. Obviously it doesn’t work for the VO who took me to task over it. But it works for me. Hence it being MY business model.

However, I’ll tell you this… the faster you can finish one job, the sooner you can find and book the next.


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Voiceover Turnaround

When I call a customer support line there is usually only one thing I want to hear. A human. I don’t want to hear a robot or a computer voice or some form of piano music that sounds as though it’s being piped into the system from the 70’s. I just want to talk to a human and I want them to help me. Continue reading Voiceover Turnaround

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Voiceover Turnaround & Delivery

One of the most common questions I’m asked by clients is, “how soon can you do this?

We live in a world of deadlines and urgency. Things need to get done by yesterday because tomorrow hasn’t even come and we’re already behind. I’m not sure why that is, exactly. All I know is that seldom do clients want to wait, or can wait, for their audio. For me, this is not a problem. If you need audio recorded quick I’m more than happy to oblige.

In every job that I audition for and every proposal that I deliver, I tell clients that in most cases I can offer turnaround in 24 or less. Obviously if you need me to read one hundred pages of copy it’s going to take a little longer. For 99% of the work I do, however, 24 hours is my offer. The fact of the matter is, it’s almost never 24 hours. Most of the time I can record your audio right away. If I can’t do it right away, I can likely do it within a few hours. This is one of the services I offer to clients that keeps them coming back. They know that when the crunch is on, I can deliver.

Another common question is “how will you deliver my audio?

I can create audio files for you in WAV, AIFF and MP3 format. If you have special instructions for the audio just let me know. For example, do you need one large file? Or do you need a number of individual files, perhaps broken up in conjunction with slides for a presentation? Either way, I can accomodate. As for the actual delivery method, I can email you audio if the file sizes are small enough. Otherwise I will post the files to my FTP site and provide you with access information. I have a general FTP for most jobs, however if you require it, I can create secure folders as well.

If you need a voiceover in a hurry I can help you. If you catch me in the morning I can deliver it by noon. If you catch me in the afternoon I can record it in the evening and have it waiting for you in the morning. In nearly all instances I can turn your project around less than 24 hours and deliver the audio to the exact file format and specifications you require.

Are you ready to book? Do you have more questions? Lets talk. I look forward to working with you.