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5 Tips To Improve Your Phone System

Voiceover Rates for Phone SystemsYour phone system could be your first impression. Does it make a good one?

What does your company phone system consist of? Is it just a simple voicemail greeting? Does it have a company directory? What happens when your customers are on hold? Do they hear music or messages?

5 Tips For Your Phone System

Listen: When is the last time you called your business line and listened to your phone system? How does it sound? Does everything work the way it should? Listen to it and use it as if you were a customer.

Update: How often to you change the content? Is all the information relevant? Have you had staff changes and forgot to update your staff directory? If customers are calling and always hearing the same music and message they’re more likely to tune out. Keep it fresh.

Engage: Don’t just let your customers sit on hold with music. Give them a message. Share store hours. Your web site information. Talk about deals or promotions. Give them useful and relevant information. Content that they can benefit from.

Short: Keep your messages short and too the point. Don’t just use one long message. Incorporate a few shorter ones spaced out. Consider using a teaser. Give them part of the info in your on hold message then encourage them to ask a representative for more details.

Etiquette: How your staff answers the phone initially sets the tone for the rest of the transaction. Make sure your staff are friendly. Tell them to smile when they’re on the phone. It can be heard in their voice when they do. Don’t leave customers on hold forever, check in to make sure calls have been picked up. Always respect your customers time.

Does Your System Need An Update?

If you need to refresh your company phone system or create a new one, I can help. Let me give your words life. Get more info on my rates at

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Phone Systems Demo

Need a new voice for your company phone system? Do you need an update to your greeting or on hold messages? Have you had staff changes and need to update the phone list? If it’s time to record a new phone system I’d be happy to discuss all your needs. Click here to contact me.

Here’s a sample of some of the recent phone systems I’ve recorded. Continue reading Phone Systems Demo

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New Phone Greeting for 2012

It’s New Year’s Eve. As we prepare to say so long to 2011 and say hello to 2012 you’re likely busy thinking about resolutions and parties and that special someone you’ll be ringing in the new year with. You’re not likely thinking about business or work. Fair enough. You should be enjoying a day or two off. Continue reading New Phone Greeting for 2012

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Phone Systems Demo

Here is a quick demo of some of the recent phone systems I’ve worked on. What do you need? A phone tree? A simple voicemail greeting? An on-hold message? This is just a sampling of what I’ve done, and what I can do.

Do you need a voiceover? I can do videos, commercials, phone systems and likely about anything else you could use a voice on. I offer competitive rates, I’ll try to work with you on your budgets, and I can almost always offer turnaround in 24 hours or less.

Want to see more examples of my work? You’ll find plenty on this site or on my YouTube channel.

Looking for a voice for your next project? I’d love the opportunity to talk to you about it. Click here.